As a matter of policy, BBB does not endorse any product, service or business. I left a message and took pictures to show them what occurred. It took about a month to get to us, but that was during the crazy-slow shipping that we all experienced in March 2020. Lightweight, shipped in time for the holiday, size as expected, Mom was delighted! I will be cancelling this order right now with my credit card company. Verification can help ensure real people write reviews about real companies. When it arrived, it was broke. Needed something that would take up some space and this was pretty big and looks good. They need to really step up their customer service. I ordered my product on 1/2/23 they claimed it was on the way, gave a tracking number. A wonderful piece and customer service! For quick and easy access to the information you may be looking for, we've listed helpful answers and tips under each of the topics below. Please share your experience, as well. Highly recommend this company! My husband accentuated it by framing it in to match our house siding and trim. It was bent. Perfect I love it so much and super fast delivery. Obviously a scam. General customers can get the free standard shipping service with a valid coupon. You've just researched metal-plex.com to see if this business and its website are legitimate. As of Feb 16th, I had no response from MetalPlex about my ordered. But I know their products are light weight so I went for it. The first one arrived with a small cut in it. Suggested companies are based on peoples browsing tendencies. Great experience from start to finish - will be orderin Yosemite Mountain Range View - Metal Wall Art. On the second piece - no issues and were happy we gave them a second chance. - Black / 46" x 12" / No Metalplex Pvt. We opened it and it's perfect. Bought this for my father. This is exactly what I needed in my room to hang above my bed. Seller goes above and beyond - shipped super quick, packaged with care, even had a little surprise that made my day - not to mention the wall elements look phenomenal! I tried emailing and calling, no response to my email and their phone line is just a message machine. AMAZING - perfect custom design. . Here at USA TODAY Coupons, we like to save you money wherever we can. Told us they would have the missing item shipped out asap. Can't do that - they are thin aluminum sheets with some sort of plastic/fiberboard in the middle. I hope to order from this shop again in the future! Home - Metalplex On the second piece - no issues and were happy we gave them a second chance. We love it! Don't just take our word for it, ask our 50,000+ customers! I had to spend about 20 minutes in my workshop doing this myself. Our metal piece was wrapped in bubble wrap only and put in a box (not tightly - it could move around in shipping). It is awaiting carrier pickup since 2-07I cannot give more stars for something I have not received. Gift cards purchased online will be sent to e-mail and can be redeemed online and in store. It automatically blocks 100x more harmful websites than competitors and 10x more malicious downloads than any other security tool. 48. We use express shipping which typically takes 2-3 days once shipped. Discounted shipping rates will generate automatically at checkout for international buyers. Try here for Sales: 1.800.225.5499 For Customer Service: 1.800.922.0204. I can't wait to give my daughter this. Packaging was exceptional. Ordered the house sign as an anniversary gift for my daughter and son-in-law. It was delivered in very protective packaging and was in absolutely perfect condition and my friend loved it!! Your email address will not be published. Customer Stories Resources Open Source GitHub Sponsors. For the Scam Detector readers, Guardio offers a 20% discount - get yours now HERE or by clicking below: Watch the video below to see 5 ways to easily identify a suspicious website: For more information on fraud prevention, you can check out the following educational articles: If You Are a Victim of Crypto Fraud Click Here. will go good with the other grey in my room. Copyright 2023 Scam Detector Media Inc.. All Rights Reserved. I have checked my tracking number with *** several time over the last week and their reply still read the same "We'll provide an updated delivery date when we receive your METALPLEX package." If we look - for example - at a winery page, we don't rate the wines tastiness, but how the company sells it online (delivery, shipping, etc.). Ever. I sent an E-mail on the 16th of Feb. ~ only to give me general e-mail responcen about your processing time and possibilities of delays *** shipping time. I am going on three weeks since I ordered my product and still no delivery. Very nice. If you want to return the product, you must process it within 30 days from the date of receipt of the package. When you contact them they say it should go out "this week" but doesn't. Its much lighter in weight than expected which is a good thing. Should you require information or help, please contact us by email or by phone and we will be happy to assist you. Very pleased and will shop here again. Perfect adddition to my office space. International Association of Better Business Bureaus. Here's how to know if a travel website selling, If you are an avid traveler, beware of the new TSA PreCheck Scam. The company knows you will like your purchase but just contact the company within the 30 days after receiving the order and the company will be happy to solve the problem or problem if you are very excited for any reason (even no reason at all). Perfect center piece for our fireplace. Thank you! It is good quality and looks exactly like the picture. FAQs & General - MetalPlex Love it. The first one arrived damaged. Truly, amazing customer service and beautiful craftsmanship.Suzanne Thomas. As soon as my husband puts it up I will send a picture. ', I was shopping for house numbers for weeks when I stumbled across these. Matt was great with getting my questions answered. It looks just as expected, came on time with everything in good order. Love the look! Shipping label was created on 10/10, but apparently they had to move from ** to ** so they didn't end up actually shipping it. However, the moon tips arrived with metal spurs that I had to remove but it was easy. we hung it up right away thank you. It is light weight and easy to hang. I emailed and was . Remember that this bank or credit card company may also need some time to process and mail refunds. It came very nicely wrapped, no bent tips. Still waiting ******************************************************************* business. MetalPlex will not refund personalized customized products misspelled by the buyer. I contacted them and they were quick to respond. I wish I had read this before I placed my order. Very pleased with how it turned out! We absolutely love our metal-plex bulldog head! You can track your order from the USPS official website. Beautiful picture of wolf. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Joe Tsuong - General Assembly UX Design Fellow - General Assembly Village+Post-Sutabai dist-Purulia, west bengal - 723121, India. Mountains - Metal Wall Art Exactly as pictured. Customer service was great. This monogram address plaque is a great housewarming gift, wedding gift, newly wed gift or just a great way to make your house even more of a home! BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Let's look at this organization and the Wall Arts industry. We love this piece of art. The order took a much longer time to arrive than what the order e-mail lead me to believe when they said my order was on the way. Thanks MetalPlex! You can get the removal service HERE. The metal art looks exactly like it does online. MetalPlex | Better Business Bureau Profile Call again, takes 5 calls over 2 days to get in touch with someone. Other powerful elements include, but are not limited to, Alexa rank, IP address, SSL certificate, and presence on fraud forums and bulletins. I will say that Im totally pleased with it. Refunds will be charged back to the original form of payment used Then bubble wrap and put in a box. This is a just silly. Perfct for out outdoor gear company! They havent shipped the missing item yet. Your experience matters. My husband and I are having a cabin built and have had numerous pieces made by them. I took a chance to see if Matt could create something for me so I sent him a few pictures of Mt hood and was blown away with the delivery! was looking for something big to go over my sofa and this is perfect size! If you are reaching out because you placed an order, but your tracking information is not updating, please note that USPS & *** tracking system is lagging behind and that your order is moving but the tracking may not be updating yet. I am EXTREMELY satisfied with my experience! Thanks for the great product. We offer free shipping to the U.S.A.. SiriusXM Help & Contact Support Center I am very satisfied all around with the item and the service. I can't get a hold of anyone and I'm very disappointed with the fact I spent $173 on something that's broken. Free shipping. Get free shipping and 60-day returns by the ways of becoming a member. Exactly what we needed and wanted. MetalPlex LLC. Your time can be saved because all of the Discount Code from MetalPlex is collected on our site for you. I am over the moon with the style, material and design of this sign! I had some difficulties with the shipping, no fault of the owner, and the shop was responsive and very helpful. We bought 2 of these for our duplex trailside ski chalets in Michigan. They replaced it at no charge. I ended up using small brads instead, which worked perfectly. Dont hesitate to order from this company. We love it in our bedroom! BBB Business Profiles may not be reproduced for sales or promotional purposes. Well, add one more victim to Metalplex's deceiving advertising! The quality is great and it looks perfect in our house. Our algorithm used powerful factors that analyzed in-depth the company's website, in this case metal-plex.com. Robert Slattery from Metals.com Anthony Bowers and Joseph something from Metals . He us very very pleased. We use express shipping which typically takes 2-3 days once shipped. Metalplex is an office furniture developer and manufacturer company. Perfect. Join the 93 people who've already contributed. Brand: Metalplex. US. The whole process of purchasing and delivery was great! I contacted them to cancel the order and I contacted my credit card company to dispute the charge. How many stars would you give metal-plex.com? Going to put this on my outside deck area. So I saw this sign and decided to give it a try cause my number is 805 #B. Customers and MetalPlex will be both glad to see the Discount Code at special festivals. They need to really step up their customer service. Metalplex | Quality Kichen Equipments in Kingdom of Bahrain The user can select the shipping method when filling in the shipping information. The customer will be automatically refunded through the original payment method. Join MetalPlex and be a member here, and you can surely receive good Discount Code for your first purchase. BBB Business Profiles are subject to change at any time. It looks beautiful above my coat rack. Buy METALPLEX Mountain Range Reflection - Metal Wall Art - Metal Wall Home Decor - Rust Free Outdoor & Indoor Wall Decoration Piece - Hanging Wall Art for Living Room, Bedroom (White, 40in x 11in): Wall Sculptures - Amazon.com FREE DELIVERY possible on eligible purchases Here is why you should get it now: Awesome, right? I felt they could have communicated the status on our project better than they did. 19937 Harrison Ave, City of Industry, CA 91789 Ordered 3 pieces from them. I was offered a refund, did not receive that. You can exchange and deduct the points collected by purchasing. It is not the version of metal that I assumed it would be. I just moved into this duplex and the delivery company's were having trouble tell which side was mine. MetalPlex unboxing of Mount Hood metal wall decor - YouTube We do send orders to PO Boxes via USPS shipping services. Would definitely buy from this company again. US, UK, EU, Swiss and Canadian residents only. Love the black/shadow look in my computer area. Super easy to install. 2 reviews. I own a campground and ordered 12 pieces for decoration in cabins. Moose Alternative - Metal Wall Art. it will be perfect! I love it! They are all beautiful. I will never buy from them again. What can be done ?? Wayfair | Metal Metalplex Wall Accents You'll Love in 2023 Misha could not have been more helpful. I received my order so fast!! Love the mountain range piece!! I certainly would never send a product like that out to a customer. When I first saw the MetalPlex art, I was very intrigued and thought, "What a Unique Gift". We are here to help. The Coupon of MetalPlex can save you money when buying Cellphones. Companies can ask for reviews via automatic invitations. They create a mailing label but never send the product. Last but not least, Surfshark offers 76% off + two months free to the Scam Detector readers. Find out how we combat fake reviews. Matt went above and beyond on this one. Got this for the break room at our office and canntot wait to put it up! A. luminum composite panel is comprised of two sheets of aluminum (metal) sandwiched to a reinforcedsynthetic core. Thank you for clarifying which side is the back side & for the extra gift of the name plate! Incredible. I wish I had read the reviews before ordering. They keep sending the same auto answer every week. Arrived Damaged and VERY cheap material. Ive been a steel fabricator for 40 years and what we received looks like crap. Can't wait to see it hung!! It took a very long time to receive our E,. "I responded by asking for a refund since my product still hasn't shipped, they still have it, and it's far beyond the expected arrival date. We want you to feel 100% happy with your purchase. Best regards, - The MetalPlex Team Next day on Feb. 17th - I received an E-mail stating that the label was created for shipment. It offers you effective protection from viruses and zero-day threats, a lightweight, clean, and easy-to-use app, and a 30-day money-back guarantee. Beautiful piece! The paint will need touch ups as well. Ltd. is engaged in offering a broad array of Pipes and Metals. Second one arrived in perfect condition! Our original piece from the company was broken in transit, and Matt generously made us a new one and sent it free of cost. Took a few days to ship out but worth the weight. Easy to hang - we used Command Strips. The buyer is responsible for return shipping fees and a full refund will be issued. Came timely and as advertised. It took about a month to get to us, but that was during the crazy-slow shipping that we all experienced in March 2020. Great quality and just what we were looking for. All rights reserved. I will probably use it as a nameplate at work. So far they have not replaced it either. Picture doesn't do it justice but it looks great! I would say I'm satisfied as I ordered another design from you! If you have any questions about your purchase or any other product for sale, our customer service representatives are available to help. We had to clean it though, it was full of metal splinters from the cutting. It has worked perfectly and everyone thinks its very attractive..Thank You. Truly, amazing customer service and beautiful craftsmanship. on Facebook, Share They havent shipped the missing item yet. Like the brushed silver. It's really nice.Only the problem i have i choose the wrong number #12 the picture look to small. Customer service was a pain in the a** to deal with, would not issue a return or refund. Verification can help ensure real people write reviews about real companies. oh funny, seeing the comment below, I got the same email from "*****". He loves it. Don't waste the time! Great quality! We painted in a snowy scene because our mounting wall was not white. Ripoff Report | metals.com complaints, reviews, scams, lawsuits and On holidays, the Discount Code is normally different from the regular promotion, and it can be heavily discounted. However, be prepared to WAIT a very long time. Below is another must-watch video that you might want to see now: NOTE: This website validator's ratings are intended for information only and not to be relied on when making financial or business decisions. They will notify you when your personal info is leaked online - so you can delete your private data from the Internet immediately. The buyers use your personal data to change your rates, send spam emails and targeted ads, and, for telemarketing calls. Our current turnaround to ship out orders is 5-7 business days, plus USPS/*** Priority transit time is approximately 3-5 days. We have a new review. This arrived quicker than expected and it was so well-done! Metalplex 2-Line Monogram Address Sign | Wayfair Common. Customer service was great and the order was packaged well and i am absolutely happy with my order. Company (Metalplex) does not deliver. We absolutely love our metal-plex bulldog head! All of the company's metal prints are handmade in the Orange County of the California. MetalPlex will reply you with a draft design for your approval and price estimation and details of how to complete the custom order purchase once the company receives the details of your custom order request. Feb 16th Their reply from my first complaint Thank you for your message. All of our pieces are handcrafted in Austin, Texas. Thank you so much for making something to complete my wall! Size. 3 Piece Geometric Mountains Wall Dcor Set. MetalPlex works hard to be diligent and creative, providing its clients with the highest-quality wall art along with the greatest customer support in the business. Anyone can write a Trustpilot review. What you get is essentially a safe service that flushes your personal information from the Internet and enforces existing data privacy laws. I fell for it hook, line and sinker! Click below. 14 days later the tracking label has been printed not shipped. Phone Number +39 0824 350111. The simple design is what made me fall in love with this! I put it by my soaker tub. City, State. I highly recommend and will buy more from Metalplex! 06:39 PM. The Scam Detectors algorithm gives this business the City of Industry, California, United States. Search for answers on our support pages and within our knowledge base. Company (Metalplex) does not deliver. We will send the tracking number to you via email after your order has been dispatched. Ordered the elements in the round shape. MetalPlex careers complete history | JobSearcher If you want your private data deleted from the Internet, you should contact Incogni. Got the medium size for over my desk at work and love it!!! Unfortunately, It's been a long time since we have worked with a business with excellent customer service and communication, so working with Metalplex was a breath of fresh air and hope that there are still good companies out there! Thank you Metalplex for working with us and making our vision come to life! Great communicators as the item was being made then shipped. So to summarize a long process, they couldn't deliver on-time and the item I paid $254 was very cheap and not worth half of that price. Get the most recent 2 Metalplex promo codes, discounts, and coupons. Does MetalPlex provide gift cards? The website says "no hassle" returns. Are you just about to make a purchase online? However, we will work with the buyer to come to some sort of resolution. When you contact them they say it should go out "this week" but doesn't. It came packaged well. MetalPlex will post the discounts and Discount Code information on its social media site. [40% Off] Metalplex Promo Codes & Coupons | Exclusive Discounts 2023 Want it for over my little sitting are and think it will go great! I wish I had read the reviews before ordering. 2023 usa.coupert.com all rights reserved | update March 07. We gathered the most favorable Discount Code 48, so you don't have to. A few days later I received an email from a "********" and was told I would receive a tracking number. The company's gift card will be printed on the sales receipt for in store purchase. We contacted customer service and she was very helpful - made some suggestions how to fix it and it looks perfect now. The shipping is slow but worth the wait! It came very nicely wrapped, no bent tips. Got my first purchase and it was damaged. I love it! Customer is responsible for shipping charges when making returns and shipping/handling fees of Thank you, Wendy, Limited Edition Glacier National Park Bear - Metal Wall Art. is backordered and will ship as soon as it is back in stock. Took a few days to ship out but worth the weight. 12112 Anderson Mill Rd Austin, TX 78726, Four Elements Alternative - Metal Wall Art, Name Monogram Address Sign - Metal Wall Art, Abstract Lines (Set of 2) - Wood Wall Art. MetalPlex Nice and light. I was worried because it took awhile to come and I had read some bad reviews. We saw the ads, took a chance and love the choices we selected. To register for a PayPal account, visit the website. They were thrilled with it telling me the quality was top notch, it was packaged well and arrived in great condition. Absolutely LOVE the Mt. Easy to hang as well, The one I ordered was a gift for a Housewarming Gift! I received an email response that they didn't send me a tracking number earlier as they didn't have my email address. Highly recommend this seller!!! We also have the salmon. No shipping. Gorgeous craftsmanship! The buyer is responsible for the return freight and will refund in full. Amazon.com: METALPLEX Yosemite Metal Wall Art - Metal Wall Home Decor packing it came in was very secure too for a big piece. The best Metalplex coupon code for February 2023 can be found here. I can only assume this site and their products are a total scam. Of the 12, one came in broken. Crafted from 100% recycled premium aluminum composite panels that are 3mm thick. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Shasta. This is the 12 inch. We LOVE our new mountain art piece. Mt Hood in Oregon is sentimental to my bf and I wanted to get him a piece of art of that mountain and I couldn't find anything that I liked anywhere. Niceeee, I wish I had gotten a bigger size tho. The following is the return process: Since you ask for a return and MetalPlex also agrees to it, you will be allowed to fill the return form. METALPLEX: Top 13 Products from Wall Sculptures Brand - FindThisBest