Login to our returns portal. Return Request; 3. 1.
There will be a charge for returning the item to us at a fixed amount of 1.99 which will be deducted from the amount to be refunded to you. The value of any items returned will be deducted from your outstanding balance, you should continue to make any payments that are due for the remaining instalments. Unfortunately we don't offer an exchange facility. You can do this by filling out the form on our Customer Service Hub All returns are quality checked items should be returned in a new and unused condition with labels attached and wherever possible sent back in the original packaging. parcel to be delivered back to our warehouse and processed. Kindly note that it can take 3-5 working days for the payment to show on your account (depending on your card issuer) after the refund has been processed. If you decide to keep one of the items, you need to pay for delivery. All rights reserved. Click here to view our full Returns Policy. 3 Select your preferred return option Print returns label at home or in store options. 90z Revival, Returns policy. Whether you're on website or app, just flip the switch! Graphic Tees. By enabling them, you are agreeing to our. By enabling them, you are agreeing to our. If your bank account is linked to your PayPal account it can take a further 14 days for this refund to hit your bank account - this is due to PayPal processing times. You dont need to remember to keep your proof of postage its all digital! APP EXCLUSIVE - 25% OFF ALMOST EVERYTHING!*. You can return using the steps above. You can return your item to us for a refund, and then place a new order to get the item of your choice. 3. Refunds will not be given if they do not comply with our returns policy. On receiving your return the next step is for us to check the item(s). Please note, for USA customers, there will be a charge for returning the item to us of $6 (as may be updated or removed by us from time to time). If you decide to keep one of the items, you need to pay for delivery. Any orders placed from 16th Dec 22 onwards are eligible for 28 days only. For all other International customers, please return unsuitable items within 28 days of the date you receive the parcel. If you receive faulty goods, you may also have a right to return these goods and to ask us to repair or replace them or get a refund. Please keep your orders separate, as returning more than 1 order in 1 parcel may delay your refund. For International returns (inc Channel Islands & Isle of Man) you will need to pay for your return, you will need to get your returns label via the portal. We've gone paperless! Please keep your orders separate, as returning more than 1 order in 1 parcel may delay your refund. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse. Log onto our portal here. Vests. To experience the full world of Boohoo, please enable these or check whether another program is Returns are a standard charge all year round and you can track them as they make their way back to our Australian hub in Sydney. Make sure you keep proof of postage! BOOHOO PREMIER. I have an outstanding balance of 1.99 on my Buy Now, Pay Later invoice (Klarna, Clearpay, Laybuy, Zip), how would I pay for this? weareMAN. Our percentage off promotions, discounts, or sale markdowns are customarily based on our own opinion of the value of this product, which is not intended to reflect a former price at which this product has sold in the recent past. With loads of styles landing each week and regular trend updates you can be sure to get the latest. Please note that if you choose to return via any method other than one of our chosen carriers (options given when arranging a return via our portal below), you will remain responsible for the items, including for any loss or damage, until we receive them. Shorts, You may be liable for import VAT (normally applied to goods over 15) and pay a custom duty charge (if your order value is over 135). Om van de volgende voordelen te genieten: https://www.boohooman.com/us/oversized-palm-shirt-and-swims/BMM38682.html, California Transparency in Supply Chains Act, UPS Access Point Express Saver Collection. You are using an unsupported browser or your browser might be in the Compatibility View mode, Your cookies are disabled. If your bank account is linked to your PayPal account it can take a further 14 days for this refund to hit your bank account - this is due to PayPal processing times. If you paid for your order with a gift voucher or store credit, this will be credited back to your boohoo.com account. Returns via the portal are fully tracked. No packaging, no problem! Returns are FREE for premier customers. Please note we've extended our returns to 28 days so a typical refund may take longer than usual. For International returns you will need to pay for your return, you will need to generate your returns label via the portal. Login to our returns portal. item of your order). Beauty products, fashion masks and accessories cannot be returned for hygiene reasons. 3. However, we may, in our sole discretion, offer you a longer period for returns from time to time. If you paid via PayPal it can take up to 48 hours from receiving your refund confirmation email for the refund to show in your account. Please note, we cannot offer refunds on cosmetics and pierced jewellery or on swimwear and lingerie if the hygiene seal is not in place or has been broken. Items must be unworn and unwashed with the original labels attached. For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. 1. Cool with that? You don't need to remember to keep your proof of postage - it's all digital! Login to our returns portal. Kindly note that it can take 3-5 working days for the payment to show on your account (depending on your card issuer) after the refund has been processed. There are a couple of other ways to cancel your contract with us. You'll no longer receive a delivery note in your parcel. If you receive an incorrect or faulty item, we will let you know whether you need to return the item to us and if you wish to exercise your legal right to reject the item you must return it to us. Returns are a standard charge all year round and you can track them as they make their way back to our Australian hub in Sydney. You'll get an email once we receive your returned item. 90z Revival, boohooMAN US returns are FAST, TRACKABLE & COST EFFECTIVE using the returns portal, For International returnsyou willneed to pay for your return, you can find out the postageprice in the portal oryou willbe asked to download a returns label and pay for postage atyour local post office. Graphic Tees. Well be sure to keep you updated and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. If youre cancelling your contract with us but have already received your order, youll need to return the item(s) to us, see how to do this below. You will need your order number and email/last 4 digits of your phone number. Just follow the steps below: If you have any questions about extending your invoice, please contact Afterpay. FAST, TRACKABLE & COST EFFECTIVE using the returns portal You've got 28 days to send something back to us from the day you receive it. A typical refund will take up to 21 days, thats 14 days you returning and us processing it, with up to 7 days for it to make its way through the banking system. By enabling them, you are agreeing to our. If your items dont make it back to us, youll need to open a dispute with the carrier. If you have any questions about extending your invoice, please contact Klarna. Please wait 14 days before contacting us about your refund if you havent heard from us yet. weareMAN. Print returns label at home or in store options. To help us get this fixed for you ASAP, when you first contact us please include the following information; (The product name and code can be found on your order confirmation email). We'll dim the screen throughout the website and remove images where possible for a lighter, faster experience. Well make sure to keep you in the loop and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. Please note: We cannot offer refunds on grooming products, fashion masks or swimwear/underwear if the hygiene seal has been tampered or been broken.Your statutory rights remain unaffected. UK returns are FAST, TRACKABLE & COST EFFECTIVE using the returns portal. Returns via the portal are fully tracked. Please use the address label or QR code provided, any handwritten address labels will cause delays with your refund and may mean you need to pay import VAT and a customs duty charge. You wont be able to attach an image of the proof of postage just yet (unless youre contacting us via WhatsApp) but make sure you have one ready for when you receive a reply from us. To experience the full world of Boohoo, please enable these or check whether another program is Product name and codes of the items you returned. Read about their experiences and share your own! 90z Revival, 4 Once you have processed your return in the portal, you're ready to post it off You'll get an email once we receive your returned item. Please note, that returns will be made at your own cost. FAST, TRACKABLE & COST EFFECTIVE using the returns portal. by January 24, 2022. by January 24, 2022 0 comment. Beauty products, accessories and fashion facemasks cannot be returned for hygiene reasons. Please return unsuitable items in its original packaging. Please note, if you choose to return via any method other than one of our chosen carriers, you will remain responsible for the item(s), including any loss or damage, until we receive. weareMAN. You don't need to remember to keep your proof of postage - it's all digital! Whether you're on website or app, just flip the switch! Please note, we cannot offer refunds on cosmetics and pierced jewellery. 4. UNLIMITED NEXT DAY DELIVERY + FREE RETURNS FOR A YEAR! Please contact us via the help page contact us form stating the order number or tweet us @boohoo_cshelp ,with further details of the issue within 30 days of receiving your order. this 5. 2. You may be liable for import VAT (normally applied to goods over 15) and pay a custom duty charge (if your order value is over 135). If you contact us via the 'Contact Us' form please have an image of the faulty item ready for when you receive a reply as you wont be able to attach the image on the form just yet. You can generate a returns label from our website, attach it to your parcel and then send it back to us. We dont offer exchanges right now. boohoo aren't able to extend your invoice. Login to our returns portal You will need your order number and email/last 4 digits of your phone number. boohoo ROI returns are FREE and easy and can now be made via our customers local Parcel Connect store. Copyright 2022 boohoo.com. A refund will then be issued by Zippay once your return has been processed. Returns cost $4 and you can track them as they make their way back to our US hub in New York. form where youll also find details on how to return your item(s). For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. Items must be unworn and unwashed with the . If you wish to return a faulty item purchased from a pop-up store or event then please contact Customer Support. With Klarna, Clearpay, Laybuy & Zip! How long does it take to process my return? If youre a customer in the EEA, you have 28 days to cancel your contract with us. Refunds will not be given if they do not comply with our returns policy. DUTY AND TAX FOR ALL EU DELIVERIES WILL BE PAID FOR BY BOOHOO. FREE NEXT DAY DELIVERY + EXCLUSIVE FREE RETURNS FOR 1 YEAR! Buy Now, Pay Later! Items must be unworn, unwashed and unused with the original labels still attached. Just pop your items in something non see-through, sealable & waterproof. Simply return your item(s) and reorder for a replacement. Product name and codes of the items you returned. For some banks and credit cards your refund can show on the same date as the original purchase, sometimes it can also show as the same transaction. 1, 2, 3! Post if off! For all other International customers, please return unsuitable items within 30 days of receiving your item(s). US returns are simple and low cost. By enabling them, you are agreeing to our. Beauty products, accessories and fashion facemasks cannot be returned for hygiene reasons. Cargos, Just pop your items in something non see-through, sealable & waterproof. 1. boohooMAN is a global online fashion retailer offering thousands of menswear styles so you can stay ahead of the trends. Pierced jewellery cannot be returned for health and hygiene reasons, unless in a sealed and unopened packet. There is no returns label in my parcel, how do I return? Hear about exclusive offers, get early access to collabs & quicker checkout. One of our customer service agents will be more than happy to look into this for you. If your bank account is linked to your PayPal account it can take a further 14 days for this refund to hit your bank account - this is due to PayPal processing times. You may be liable for import VAT (normally applied to goods over 15) and pay a custom duty charge (if your order value is over 135). Copyright 2022 boohoo.com. You will need your order number and email/last 4 digits of your phone number. You can cancel your contract here. See our. Items must be unworn and unwashed with the original labels attached. For International returns you will need to pay for your return, you can find out the postage price in the portal or you will be asked to download a returns label and pay for postage at your local post office. Your refund is on its way. Just pop your items in something non see-through, sealable & waterproof. 2. If you've returned items from an order paid for with Afterpay, and you're near the end of your invoice period, we'd recommend extending the deadline to avoid payment charges, this can be done via the Afterpay app. Your browser's Javascript functionality is turned off. OUR RETURNS POLICY. Your browser's Javascript functionality is turned off. blocking them. Make sure you keep your proof of postage! If your items dont make it back to us, youll need to open a dispute with the carrier. Repack your items (These need to be unworn/unwashed/unused and with original tags). If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued. If you decide to keep one of the items, you need to pay for delivery. boohooMAN is a global online fashion retailer offering thousands of styles across menswear so that you can stay ahead of the trends. If this could be the case, please check your emails including spam and junk. Simply return your item(s) and reorder for a replacement. Whether you're on website or app, just flip the switch! On dirait bien que vous nous rendez visite sur. We're sorry to hear that you've received an incorrect or faulty item. Jeans, We don't refund delivery charge for those countries listed outside of the EEA. This does not affect your statutory rights. Your order will be held in the locker for 72 hours. I can't see the refund on my bank statement. Hoodies, For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. Login to our returns portal You will need your order number and email/last 4 digits of your phone number. We have printer-less options too if you dont have a printer! 4 Once you have processed your return in the portal, you're ready to post it off You'll get an email once we receive your returned item. This does not affect your statutory rights. Your return arrives back at boohoo! NEW - Want a fully tracked, cost effective and convenient way to send returns? Click here to generate and print off your returns label and to find your nearest store. Items must be returned within 28 days of receipt. Jeans, For International returns you will need to pay for your return, you will need to generate your returns label via the portal. below: Write to us via post: boohoo, PO Box 553, Burnley, BB11 9GD. If its been 14 days, well get this looked into for you ASAP; just head over to our Contact Us section with the below information. Please contact us via the help page contact us form stating the order number or tweet us @boohoo_cshelp ,with further details of the issue within 30 days of receiving your order. You dont need to remember to keep your proof of postage its all digital! If your items dont make it back to us, youll need to open a dispute with the carrier. Underwear and swimwear can only be returned if the hygiene seal has not been removed. Returns FAQs Were really sorry to hear that youve received an item thats not in perfect condition. Find out how to return You don't need to remember to keep your proof of postage - it's all digital! You will need your order number and email/last 4 digits of your phone number. If youre a customer in the EEA, you get 14 days to cancel your contract with us. Items must be unworn, unwashed and unused with the original labels still attached. Please note we've extended our returns to 28 days so a typical refund may take longer than usual. Boohooman Returns Portal. All rights reserved. Hear about exclusive offers, get early access to collabs & quicker checkout. here, and a member of our team will look into it. blocking them. If this happens to you and you think weve made a mistake, you can Contact Us and we will discuss the matter with you further. There are a couple of other ways to cancel your contract with us. If you have already paid your invoice or the value of your return is higher than your outstanding balance, then you will receive a refund from Afterpay for the items that you have returned. Print returns label at home or in store options. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse. We dont offer exchanges right now. We have printer-less options too if you dont have a printer! You will need your order number and email/last 4 digits of your phone number. As per our policy, returns are chargeable therefore the outstanding 1.99 charge on your BNPL invoice would need to be covered by you. Returns via the portal are fully tracked. If youre a customer in the EEA, you get 14 days to cancel your contract with us. A typical refund will take up to 14 days + your banks handling time. If your items dont make it back to us, youll need to open a dispute with the carrier. Make sure you keep proof of postage! You've got 28 days to send something back to us from the day you receive it. Log onto your Portal here . Om van de volgende voordelen te genieten: California Transparency in Supply Chains Act.